📦 ORDERS & SHIPPING

How long will it take to receive my order?

Orders typically ship within 3-5 business days, and shipping time may vary depending on your location. You will receive a confirmation email with tracking information once your order has shipped.

Can I track my order?

Yes, once your order has shipped, you will receive a tracking number via email to monitor your package’s journey. Tracking numbers are provided via email after your order has been processed.

🖼️ CUSTOM PRINTING

What types of custom printing do you offer?

We specialize in custom printing on museum-quality archival paper and canvas. Our services focus on art and posters, offering a variety of materials to bring your designs to life.

What are the file requirements for custom printing?

For the best results, we recommend submitting files in high-resolution formats such as JPEG, PNG, or PDF at 300 DPI.

🔄 RETURNS & EXCHANGES

What is your return policy?

We accept returns within 30 days of purchase, provided the item is unused and in its original packaging. Custom items are non-returnable unless defective.

How do I start a return or exchange?

Please contact us at support@nomadicmerchant.com with your order number, and we’ll guide you through the return or exchange process.

What is your return policy?

We accept returns within 30 days of purchase, provided the item is unused and in its original packaging. Custom items are non-returnable unless defective.

Can I return custom printed items?

Unfortunately, we cannot accept returns on custom printed items unless there is a defect or error in the printing.

✉️ CONTACT & SUPPORT

How can I get in touch with you?

You can reach us via email at support@nomadicmerchant.com or through the contact form on our website. We strive to respond within the same day!